Lichfield business lands Royal British Legion contract

Out of the depths of recession, a Lichfield company is celebrating after winning a coveted contract from a charity which provides help to serving forces and ex-service personnel.

The Royal British Legion has chosen Heritage Stairlift Group as a preferred supplier and the company has signed a multi million pound supply contract to provide stairlifts to its beneficiaries across the whole of the UK.

Spencer Kendall

Spencer Kendall

Owned by local businessman Spencer Kendall the Group supplies stairlifts to the general public.

It had already achieved record monthly sales before gaining this latest contract, which will bring much-needed jobs to the area.

The company has grown from humble beginnings in the Inshops Centre, Cannock to its present headquarters at Britannia Enterprise Park in Lichfield.

Initially identified as a potential provider by the Royal British Legion for its high levels of customer satisfaction, its fair pricing policy and ‘non sales’ approach to vulnerable people, a trial period of 18 months followed with Heritage supplying stairlifts to several counties around the UK.

This trial period was declared a success, resulting in the London-based HQ of the Royal British Legion formalising the relationship and awarding Heritage Stairlifts the coveted Preferred Supplier status.

Managing Director Spencer Kendall, originally from Burntwood and now living in Rugeley, said:

“We have all worked extremely hard to achieve this accolade. I’m very proud of the result and even more so of my dedicated team who have supported me.

“This is a fantastic opportunity to further expand our growing company. It’s great to be bucking the trend of cutbacks and redundancies and we have started the process which will see our workforce increased over the coming 12 months.”