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New scheme to cut stress and red tape involved in reporting a death

A new scheme is being launched to help cut the stress and red tape involved in reporting the death of a loved one.

Lichfield District Council are one of nine local authorities in Staffordshire who are involved in the Tell Us Once project.

Currently, if someone dies, the registrar needs to be informed, as well as several other separate council departments – such as council tax, housing benefits and the electoral roll.

Under the Tell Us Once service, people will only have to inform the local registrar. With permission, they will then pass the right information to the relevant council departments and other public sector service providers – such as the Department for Work and Pensions, the Identity and Passport Service and the Driver and Vehicle Licensing Agency.

At first, residents will continue to contact the registrar in person, but the service will expand to allow them to report a death online.

Councillor Colin Greatorex said: “In the past, residents have had to tell lots of different authorities about their life events, often at stressful times when such hassle is the last thing they need. Recognising that people’s time matters, Tell Us Once will undoubtedly make life easier for everyone.”

It is hoped that Tell Us Once will eventually allow Lichfield District residents to contact their local registrar just once to report births, marriages, deaths or a change of address.

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