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HSBC confirms plan to close Chase Terrace branch

Burntwood is set to lose its branch of HSBC.

The banking chain has confirmed it will shut 62 of its sites in 2017, including one at Chase Terrace.

The branch is part of the last stage of the company’s restructuring programme which will lead to 180 redundancies across the country.

Francesca McDonagh, HSBC’s head of retail banking, said fewer of its customers were now using traditional branches.

“More than 90% of our interactions with customers are now through our digital channels, an increase of 80% from last year,” she said.

“The decision to close these branches ensures a more sustainable branch network for the future as we continue to invest in our digital platforms and our people.”

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Founder of LichfieldLive and editor of the site.