Staffordshire Police vehicle

New changes will see officers able to respond to call-outs quicker, the Chief Constable of Staffordshire Police had said.

The new policing model will see emergency officers operate from ten local bases across the county – including Lichfield – rather than the three response sites currently used.

The move will mean them aligning with Local Policing Team locations used by PCSOs and neighbourhood officers across the Staffordshire Police area.

Chief Constable Chris Noble said the move would enable officers to respond quicker to emergencies and develop greater local knowledge.

Chief Constable Chris Noble
Chief Constable Chris Noble

“It’s been months of planning, analysis and consultation with colleagues and partners to build a model that will allow us to respond in the way the public want and need us to, also giving us more time to focus on the issues that matter most to local communities.

“The model has also received the backing of the Police and Crime Commissioner, who believes it will help deliver some of the commitments made in the county’s Police and Crime Plan. 

“It is critical we are more closely embedded in, and visible to, local communities so we can work most effectively with the public and partners to solve issues and prevent crime and I am confident this approach to policing enables greater ability to deliver against these aims.”

Chief Constable Chris Noble, Staffordshire Police

“Changing nature of crime”

As part of the new model, harm reduction hubs will operate in every local policing area, made up of dedicated problem-solvers who will tackle high demand, high risk crimes and anti-social behaviour.

There has also been investment in the force’s specialist crime teams and in securing more staff in the contact and control centre, with the aim of helping to investigate complex cases and improve call answering times.

A commitment to add additional resources to digital channels has also been confirmed.

The Chief Constable added:

“While we need to respond faster and more efficiently to emergencies, it’s important we look at and understand the changing nature of crime and the complex and sustained numbers of call we have to respond to on a daily basis.

“Our contact and control centre is key to informing our daily operations and significant work is being undertaken in order to achieve an improved service for the public at first point of contact.”

Chief Constable Chris Noble, Staffordshire Police
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