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# Lichfield and Burntwood residents asked for views on how they want to access council information
- URL: https://lichfieldlive.co.uk/lichfield-and-burntwood-residents-asked-for-views-on-how-they-want-to-access-council-information/
- Published: 2021-04-07T06:28:00.000Z
- Updated: 2021-04-06T10:03:12.000Z
- Description: People in Lichfield and Burntwood are being asked for their views on how they interact with the local council.
- Author: Lichfield Live
- Tags: #wp, #wp-post, #Import 2026-07-22 18:14, News

People in Lichfield and Burntwood are being asked for their views on how they interact with the local council.

![Lichfield District Council House](https://storage.ghost.io/c/e3/90/e390c3da-0866-4d2a-8ffe-ca4999d7ce1c/content/images/lichfieldlive-co-uk/wp-content/uploads/2019/12/district-council-house.jpg)

Lichfield District Council House

A customer access survey from Lichfield District Council is hoping to find out how people would prefer to get their information.

Tracey Tudor, head of corporate services, said:

> “With more and more of our customers expecting to be able to access information and our services 24/7, we are seeking your views about how you would like to interact with us in the future.  
>  
> “We will use the feedback to inform the need for additional access channels, such as more online support or how we communicate with you – our residents, businesses and visitors.   
>  
> “I hope we get plenty of responses as this will help us to improve your customer experience when interacting with us and the services we provide.”   
>  
> Tracey Tudor, Lichfield District Council

The customer access survey is available at [www.lichfielddc.gov.uk/customersurvey](http://www.lichfielddc.gov.uk/customersurvey?ref=lichfieldlive.co.uk). The closing date for responses is 30th April.