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# Lichfield and Burntwood residents warned after rise in reports of new telephone scam
- URL: https://lichfieldlive.co.uk/lichfield-and-burntwood-residents-warned-after-rise-in-reports-of-new-telephone-scam/
- Published: 2021-02-02T13:28:09.000Z
- Updated: 2021-02-02T13:28:35.000Z
- Description: People in Lichfield and Burntwood are being urged to be on their guard against a new phone scam.
- Author: Lichfield Live
- Tags: Crime, #wp, #wp-post, #Import 2026-07-22 18:14, News

People in Lichfield and Burntwood are being urged to be on their guard against a new phone scam.

![Woman on the phone](https://lichfieldlive.co.uk/wp-content/uploads/2021/01/woman-3188744_1920.jpg)

Action Fraud has reported a spike in reports of the new ruse based around National Insurance.

PCSO Chelsea Humphreys, from Staffordshire Police, said:

> “The calls are automated and encourage people to press a number – they are then connected to the criminals who try to steal personal details.  
>  
> “The best thing to do if you receive such a call is simply hang up and if worried, seek advice from a trusted source or someone you trust.  
>  
> “Never provide any personal or financial details to a caller.”  
>  
> PCSO Chelsea Humpreys

Scam calls can be reported to Action Fraud on 0300 123 2040 or by visiting [www.actionfraud.police.uk.](http://www.actionfraud.police.uk./?ref=lichfieldlive.co.uk)