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# Older people given help to get online thanks to initiative launched by Lichfield councillor
- URL: https://lichfieldlive.co.uk/older-people-given-help-to-get-online-thanks-to-initiative-launched-by-lichfield-councillor/
- Published: 2022-06-17T06:25:00.000Z
- Updated: 2022-06-16T16:11:28.000Z
- Description: Older people across Lichfield and Burntwood will be able to access help getting online thanks to an organisation launched by a local councillor.
- Author: Lichfield Live
- Tags: #wp, #wp-post, #Import 2026-07-22 19:11, News

Older people across Lichfield and Burntwood will be able to access help getting online thanks to an organisation launched by a local councillor.

Cllr Colin Greatorex, chair of Lichfield District Council, has created Easy-IT to assist with the initial setup of laptops, PCs, mobile phones, printers and broadband connections.

The aim is to help older residents who can often be left excluded by the need to use technology to engage with organisations and business.

Simple fixes will be made by volunteers over the phone or through a house visit, but for more complex issues RHP Computer Solutions Ltd, based on Market Street in Lichfield, has agreed to help.

Cllr Greatorex said:

> “All our residents are being encouraged to visit websites when placing orders or reporting faults.  
>  
> “However, when they have said they cannot get online we had no one to refer them to and are not able to recommend companies.  
>  
> “Setting up a computer with broadband connection, putting an email account on a phone, assisting with web searching or even downloading a video conferencing app is something simple for the IT-confident person but a foreign world to someone not already online.   
>  
> “A voluntary group seemed to be a good solution and we are also linking with the IT Buddies, a Staffordshire County Library service that is already free and up and running.  
>  
> “I am hoping that this year we can all look to help our senior neighbours who are cut off from so much for the want of help with a password, an app or a simple software download.”  
>  
> Cllr Colin Greatorex, Lichfield District Council

Funded by Cllr Greatorex, Easy-IT is free although a voluntary £20 donation will be welcomed to help sustain the service. He plans to raise funds by holding an event in January 2023 and ask for donations in lieu of Christmas cards this year.

For more information or to access Easy-IT call 07983 012149 or to source help on behalf of someone without access to email contact [Colin.Greatorex@lichfielddc.gov.uk](mailto:Colin.Greatorex@lichfielddc.gov.uk).