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# People in Lichfield and Burntwood warned over national insurance phone scam
- URL: https://lichfieldlive.co.uk/people-in-lichfield-and-burntwood-warned-over-national-insurance-phone-scam/
- Published: 2021-01-15T18:49:23.000Z
- Updated: 2021-01-15T18:49:41.000Z
- Description: People in Lichfield and Burntwood are being urged to be in their guards after reports of a phone scam operating in the area.
- Author: Lichfield Live
- Tags: #wp, #wp-post, #Import 2026-07-22 18:14, News

People in Lichfield and Burntwood are being urged to be in their guards after reports of a phone scam operating in the area.

Police say automated calls have been made telling residents that their national insurance number has been used fraudulently.

They are then encouraged to dial a number on the keypad or ring back to resolve the issue.

PCSO Thomas Passmore said:

> “This is a scam – please do not dial or call back the number they give you. Do not provide anyone with your personal details including your bank or credit card information.   
>  
> “You will never get an email, text message, WhatsApp message or a phone call from HM Revenue and Customs which tells you about a tax rebate or penalty, or asks for your personal or payment information.”  
>  
> PCSO Thomas Passmore, Staffordshire Police

Anyone who receives a call should report details of the scam to [phishing@hmrc.gov.uk](mailto:phishing@hmrc.gov.uk).