GP receptionists and patients are being encouraged to be kinder towards one another to reduce incidents of abuse against staff and frustration for residents trying to book appointments.
A new era has started this month for health and care services in Staffordshire – and the aim is for organisations that look after residents to work more closely together.
Tackling climate change and addressing health inequality will be among the priorities for council chiefs across Staffordshire over the coming year, a meeting has confirmed.
Fire service staff who visit residents’ homes in Lichfield and Burntwood to carry out safety checks could be given more training on how to spot mental health issues in older people.
