The operator of a Burntwood car park is investigating after complaints from motorists who say they were fined despite not exceeding the time limit.

The Sankeys Corner car park had used an automatic number plate recognition system in order to ensure people didn’t stay for more than three hours.

But concerns were raised by Cllr Steve Norman after residents complained that they were fined despite not exceeding the time limit.

Lichfield Live reported last month how the cameras had been removed.

But now the British Parking Association, the body which represents car park enforcement companies, has confirmed the system had been suspended.

Steve Norman

In a letter to Cllr Norman, the association said:

“Civil Enforcement Ltd [the car park operator] have confirmed that they would cancel/refund the parking charge notices.

“Additionally, they have advised us that they would cease enforcement at the site, until they finish a thorough investigation.”

“I hope drivers will not take advantage of this temporary situation”

Cllr Norman, who represents the Chase Terrace ward, said he hoped drivers would not take advantage while the system was out of action:

“I am grateful for the British Parking Association’s help in getting this injustice by their member, Civil Enforcement Ltd, resolved though it has been disappointing that they themselves did not properly respond to so many complaints from drivers.

“If anyone else has had a ticket when they clearly did not park there for more than the three hours allowed then they should contact Civil Enforcement directly.

“I hope drivers will not take advantage of this temporary situation for the sake of the shopkeepers and traders who need spaces for their customers.”

5 replies on “Parking fines cancelled as firm investigates issues with ANPR system in Burntwood”

  1. Sarah. I went to Aldi one morning. Then again in the evening and got accused of parking for 10 hours.

    The parking company are awful

    Speak to Aldi customer services on the contact us link on their website.

    If you can take a photo f your receipt, they should sort it for you. They cancelled mine.

  2. The council should take over all parking in towns and not sell off the land to these bandit parking firms. That way the parking could be mo itired properly and the money would got to the upkeep and help towards council costs elsewhere not into private pockets and rackateers. I wonder if we are being kept in the dark and back handing us happening

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