A DEDICATED space for families has been officially opened at St Giles Hospice.
The ribbon was cut by Sean Collins after his wife Felicity was cared for by St Giles Hospice before her death in November 2023.
The 40-year-old said the new facility would help create dignity and comfort for families like his.
“Our biggest fear was that Felicity would die in pain, and that didn’t happen because of the amazing staff here.
“A room like this would make all the difference to a family like mine
“My wife spent seven or eight days here so we spent a lot of time here. Sometimes the ward can be overwhelming and there wasn’t a place to go. At the time it would have been perfect for the family.
“Having looked at it, it’s great and all set up for kids and adults. Having that room gives you the option to stay within the building and have regular breaks away from the ward.
“Sadly, it will get a lot of use but it will be well used by families who need it.”
Previously, visitors often had to sit in corridors on benches with no quiet space for personal discussions or somewhere comfortable to rest during long visits.
The project was made possible through a combination of funding sources, including a grant from the Francis and Eric Ford Charity Trust and a portion of the Government’s £100million boost for the end of life care sector, which was specifically earmarked for refurbishments and enhanced facilities for patients and visitors.
The family lounge features sofas, a television and kitchen facilities, while a dedicated children’s area adjoins the main room and is equipped with a games console, games and a TV.
Elinor Eustace, CEO of St Giles Hospice, said:
“This marks a very special milestone in our journey to support families during their most challenging times.
“The new space will provide countless families with the comfort, privacy and dignity they deserve whilst we care for their loved ones.”
Vicci Pountney, trustee at the Francis and Eric Ford Charity Trust and a volunteer at St Giles Hospice, said:
“I’ve been volunteering here for years and seen so many families use the service. Having somewhere for them to go, especially the children, will be incredible.
“It is absolutely what the Inpatient Unit needs. It will give families the privacy they need and make them feel more comfortable while they are here.”
