Jobs in Lichfield are at risk after the owner of Carphone Warehouse announced plans to shut all stores in the UK.
Dixons Carphone said 531 shops across the country would shut as it looks to continue a “turnaround” plan for its mobile business.
The news means that all Carphone Warehouse stores – including the one in the Three Spires Shopping Centre – will shut on 3rd April.
Around 2,900 redundancies are expected across the country.
Alex Baldock, the group chief executive of Dixons Carphone, said:
“Customers are changing how they buy technology, and Dixons Carphone must change with them. We’re underway with a fundamental transformation to do so.
“Today’s tough decision is an essential part of that, the next step in making our UK mobile business a success for customers, colleagues and other shareholders.
“Clearly, with unsustainable losses of £90million expected this year, mobile is currently holding back the whole business.
“There’s never an easy time for an announcement like this, but the turbulent times ahead only underline the importance of acting now.”
Alex Baldock, Dixons Carphone
Mr Baldock added that he hoped many of those affected would be able to find new roles within the company.
“I don’t underestimate how upsetting this news will be for our colleagues, and we’ll treat everyone with honesty, respect and care.
“We want to keep as many of our Carphone Warehouse colleagues as we can, and expect to find new roles for almost 40% of those affected.
“We’re working hard to look after those colleagues we can’t find new roles for, financially and otherwise. We’ll pay enhanced redundancy, any bonuses, honour their share awards, and help them find new jobs through an outplacement programme.
“Though this is by far the toughest decision we’ve had to make, it is necessary.
“We must follow our customers. They want help with all technology, all in one place, and this trend is only going to accelerate in a more connected 5G world.
“So customers are increasingly heading, not just to our large and growing online business, but into our big stores, where they can find all the experts and tech – mobiles, computers, TVs, smart tech, appliances, gaming and all the rest – they need.
“But they can’t find all this in the small mobile-only stores that are one twentieth of the size – they’re visiting these less and these stores are losing more money as a result.
“That’s why we’re committed to our more than 300 big stores around the UK, why we’re investing tens of millions of pounds in them and in the thousands of expert colleagues who work in them. But it’s also why sadly we have to close the small stores.”
Alex Baldock, Dixons Carphone
